FAQs
1. Where do you ship?
We ship worldwide! No matter where you’re located, we’ll do our best to get your order to you as quickly as possible.
2. How long does shipping take?
Shipping times vary by location. Most orders arrive within 7–15 business days. Once your order ships, you’ll get a tracking number to follow its journey.
3. How can I track my order?
You can track your order anytime on our Order Tracking Page (insert real link). Just enter your order number and email to get real-time updates.
4. What is your return policy?
We want you to love what you get! If something’s not right, you can return your item within 30 days of delivery. Just reach out to us at store.fillbucket@gmail.com and we’ll help you with the next steps.
5. Do you offer refunds?
Yes! If your item is damaged, defective, or not what you expected, we’ll offer a full or partial refund depending on the issue. Contact us and we’ll make it right.
6. How can I contact you?
We’re always here to help. You can reach us at store.fillbucket@gmail.com and we’ll respond within 24 hours (often sooner!).
7. Are your products safe and tested?
Absolutely. We carefully curate our products from trusted suppliers and test quality before featuring them in our store.
8. Can I change or cancel my order?
If you need to make a change, email us ASAP. If your order hasn’t been shipped yet, we’ll do our best to update or cancel it for you.